Discover Helsinki

Discover Helsinki is an insider's guide to Helsinki, providing comprehensive and up-to-date information for visitors about events, sightseeing and how to get around the city.

Through the Discover Helsinki website and mobile application you can read regularly updated articles for practical tips and interesting information about Helsinki, find public transport and taxi services with ease, as well as obtain exclusive discounts at a wide range of stores and restaurants through the free mobile app.

Address: Itälahdenkatu 22B, 00210, Helsinki

Email: mari.jones@discoverhelsinki.fi

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Website: www.discoverhelsinki.fi

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Arriving in Helsinki

Helsinki can easily be reached from anywhere in the world.

By plane - Around 200 international flights a day arrive at Helsinki Airport, which is situated 19 kilometres from the centre of Helsinki and can be reached by car in approximately 25 minutes. You can also take a taxi, the Finnair airport bus or the Ring Rail Line train to the Central Railway Station. A taxi to city centre costs approximately 45 euros. www.finavia.fi/home

By train - There are excellent train connections from Helsinki to all major towns in Finland as well as to Lapland. There is also a daily train service to St. Petersburg and Moscow. The Central Railway Station is a landmark unto itself in Helsinki. www.vr.fi/en

By bus - Buses from all around Finland arrive to the central bus station, from the largest cities approximately every hour. www.matkahuolto.fi/en/

By ferry - There are daily ferry services to Helsinki from Estonia, Sweden and Germany. All these ferry companies offer the possibility to take a car with you.
There is also ship connection between Helsinki and St. Petersburg, (no cars permitted).

www.eckeroline.fi/en, www.tallinksilja.com/en/, www.vikingline.fi/en, www.finnlines.com/ferry-trips, www.stpeterline.com/en
www.portofhelsinki.fi/en/passengers/arrivals-and-depa

Passenger Terminals:

Hansa Terminal, Vuosaari Harbour
Provianttikatu 5 00980 Helsinki

Katajanokka Terminal
Katajanokanlaituri 8 00160 Helsinki

West Terminal 1
Tyynenmerenkatu 8 00220 Helsinki

West Terminal 2
Tyynenmerenkatu 14 00180 Helsinki

Makasiini Terminal
Eteläranta 7 00130 Helsinki

Olympia Terminal
Olympiaranta 3 00140 Helsinki

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Public Transport

With a single ticket you can hop on trams, buses, the metro and even the ferry to Suomenlinna. Day tickets available for 1 to 7 days allow unlimited travel on public transport. Buy your ticket in advance using the HSL app, from ticket machines or from sales points, including kiosks and several shops https://www.hsl.fi/en/tickets-and-fares/sales-points. NB! Due to the corona virus situation, ticket sales is suspended at HSL service points in Helsinki Central Railway Station and Itäkeskus from 25 November 2020.

HSL area is divided into four zones, designated by the letters A to D, spreading out from the center of Helsinki. Buy a ticket for all the zones you travel through. In zones A, B and C, you always have to buy a ticket for at least two zones (an AB or BC ticket). NB! There are no one-zone tickets for zones A, B and C. An ABC ticket allows you unlimited travel in Helsinki, Espoo, Kauniainen and Vantaa.
When you search for routes and timetables with the Journey Planner, it tells you which ticket you need for your journey. https://www.hsl.fi/en

Helsinki Card holders can travel free of charge on public transport. Helsinki Card City includes free public transportation within the the travel zones AB, while the Helsinki Card Region can be used for traveling with the travel zones ABC. Helsinki Card Region can be used for traveling from/to the Helsinki Airport. https://www.helsinkicard.com/

HSL’s Service Point: Central Railway Station Metro Station, Mon–Fri 7.30 am–7 pm, Sat-Sun 9.30 am–5 pm.

Helsinki Region Transport www.hsl.fi/EN

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Tourist Information

The main Tourist Information Center in Helsinki is located in the west wing of the Central Railway Station (street address: Elielinaukio 3). The Tourist Information Center is closed 30.11.2020 - 31.3.2021 in line with the decision of the coronavirus coordination group of the Helsinki metropolitan area. Online, chat and telephone services replace personal customer service.
The brochures are available according to the opening hours of the station building.
Helsinki Tourist Information's electronic service channels are open daily from 9 am to 4 pm. The Tourist Information will be available again at the Helsinki Central Railway Station’s Tourist Information Office when the restrictions end on 1st of April 2021.

Telephone service: +358 (0) 9 3101 3300
E-mail: helsinki.touristinfo@hel.fi
Chat: the service is open on the myhelsinki.fi page

During summer season from June to August, you can also get your information from the Helsinki Biennial Pavilion right next to the Old Market Hall, as well as from the green-clad Helsinki Helpers patrolling the streets.

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Email: helsinki.touristinfo@hel.fi

Phone: +358 (0) 9 3101 3300

Website: www.myhelsinki.fi/en

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Telephone

Country code: + 358
Area code: (0)9

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Free WiFi in Helsinki

The city of Helsinki offers a free WLAN-service for residents and travelers alike. No passwords or registration required. Just look for "Helsinki City Open WLAN" from the available networks.

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Taxi

Taxis are easy to hail in the city centre except during the busiest periods. Taxi stands are conveniently located throughout the centre.

Taksi-Helsinki
www.taksihelsinki.fi/en

Lähitaksi
www.lahitaksi.fi/en

Kovanen
www.kovanen.com/en/

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Pharmacy

24-hour service:
Yliopiston Apteekki
Address: Mannerheimintie 96

Other pharmacies in the city centre:
Yliopiston Apteekki, Mannerheimintie 5, open Mon-Fri 7am-12 midnight and Sat-Sun 8am,-12 midnight

Apteekki Bulevardia, Bulevardi 13, open Mon-Fri 8:30am-7pm, Sat 10am-5pm

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Electricity

220 V

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